1. End-to-End Guides (Mandatory For Pilots)

<aside> ℹ️ Videos

• https://www.youtube.com/watch?v=qk2EQkiJpzY
• https://www.youtube.com/watch?v=V83tNIjc9ew
• https://www.youtube.com/watch?v=NJ40Q_ZyyPg
• https://www.youtube.com/watch?v=3rPnKzZQR2w
• Written Guide:
  • https://www.hammermissions.com/post/how-to-use-drones-for-building-inspections
  • https://www.hammermissions.com/post/best-flight-plans-for-high-quality-3d-models-using-drones </aside>

✈️ 👨‍✈️The best way to learn the Hammer app is to fly the drone in simulation mode:

https://m.youtube.com/watch?v=RKUOEqF0-Nk

2. Other Guides

• 🕹️ How to install Hammer Missions on smart controllers
• 👥 Adding Team Members to your Account
• 📖 All Support Guides
• 📺 Strategies for Structure

3. Contact Methods

<aside> ℹ️ How to contact support?

• 3 methods:
  • Email: [email protected]
  • Contact Form: https://www.hammermissions.com/contact
• How to check the status of Hammer Hub?
  • Please visit https://hammermissions.statuspage.io/ and subscribe to our updates for instant notifications. </aside>

4. Frequently Asked Questions

Q: How to organise files and folders on Hammer Hub?

• Enterprise Admin should create a top level folders with ‘Client 1’, ‘Client 2’, ‘Client 3’, etc
  • Inside this folder Team Members should create site folders - ‘Site 1’, ‘Site 2’, ‘Site 3’, etc
  • Inside this folder Team Members should create Missions Plans and share the folder with Capture Partners or End Clients.

Q: My Mission Planning on the Hub times out. What can I do?

• Check if you have created a facade mission with too many points. Try to make your facade mission more geometric with fewer points. Also try to reduce the difference between top and bottom altitude or the overlap in the mission.
• See video below:
  • https://www.loom.com/share/05ece388155b4e44bce2254e5453fdc1
  • Also try turning off mission layers, if turned on.